SEKHN is Australia's specialist healthcare marketing and digital transformation agency that works with pharmacies. We help independent pharmacies, compounding pharmacies, and pharmacy groups attract more patients, build trusted brands, automate their operations, and grow their business with strategies built specifically for the pharmacy sector.
Book a free strategy callAHPRA, the Pharmacy Board and the TGA's therapeutic goods advertising code restrict claims about S2 and S3 medicines, testimonials and health outcomes, leaving most pharmacies unsure what they're even allowed to promote.
Customers are choosing on Google Maps in under 30 seconds, and if your reviews, profile and local SEO aren't dialled in, you're invisible no matter how strong your service or clinical offer is.
Discount chains and online players like Chemist Warehouse and Amazon Pharmacy are eroding margins, while customers shift to e-scripts and home delivery without ever walking past your shopfront.
Most marketers don't know the TGA advertising rules, can't write compliant copy around vaccinations, compounding or professional services, and produce work that either breaches the code or sounds like every other catalogue-driven discount chemist.
Stock counts, supplier orders, phone enquiries and rosters still eat into every week, handled by hand across tools that don't talk to each other.
At SEKHN, we genuinely care about ensuring all our clients achieve their business goals, because that helps us achieve ours.
With an extensive knowledge about TGA and AHPRA advertising regulations and compliance checks, we build safely from day one.
We do marketing that creates impact without sacrificing regulatory compliance. Trusted TGA/AHPRA experts.
Measured on actual conversions, not vanity metricsOur team of healthcare marketing experts collaborate with you and your business to design brand & digital identity strategies that maximise ROI and drive exponential growth.
With targeted campaigns on Google & Meta, we ensure your business appears as a top result for relevant search queries and social media feeds. We can also design and execute winning creatives and copy.
We manage your social presence across Instagram, LinkedIn, TikTok and Facebook to keep your brand top-of-mind for patients and prescribers. Strategy, creative and copy: handled.
We design and build websites and landing pages that turn visitors into patients, prescribers and partners, without breaching TGA rules. Strategy, design and copy: handled.
We audit your SOPs, workflows, and processes to pinpoint the automations that deliver the highest ROI.
Measured on admin hours saved each weekWe map how work really moves through your pharmacy, from phone enquiries to stock, supplier orders and rosters, and cost every manual step in hours and dollars.
We connect the tools that run your back office, so stock levels, wholesaler orders and supplier invoices move between them without anyone re-keying data or chasing spreadsheets.
Your online store and click-and-collect stay in sync, and phone and chat enquiries are answered straight away, then handed to your staff with what they need.
Automated checks flag risky wording before anything goes live, backed by a written AI policy and a team that knows how to use AI safely.
The pharmacy industry in Australia is evolving fast. Patients are searching online for trusted local pharmacies, compounding specialists, and script delivery services every day and your competitors are investing in their digital presence to capture that demand.
SEKHN is a full-service marketing and digital transformation agency built for Australian pharmacies. We go beyond SEO. Our team delivers paid advertising, brand identity, website design, brand strategy, and fractional CMO services, giving your pharmacy the marketing infrastructure of a large organisation, without the overhead.
Whether you're an independent pharmacy looking to grow your local footprint, a compounding pharmacy targeting niche patient groups, or a pharmacy group expanding across multiple locations, SEKHN builds the strategy, the brand, and the campaigns that turn searches into loyal patients. Behind the marketing, we automate the admin that keeps your team off the shop floor, from stock and supplier orders to enquiries and rosters.
Most over-the-counter products can be advertised if the ads follow the Therapeutic Goods Advertising Code. Pharmacist Only (Schedule 3) medicines can only be advertised to the public when the TGA permits it, and prescription medicines can't be advertised to the public at all. Your professional services can be promoted within AHPRA's rules, with care around anything that names a prescription medicine.
Not on price alone. We build a brand around your service, expertise and community, own local search for your professional services, and make it easy to order online, click and collect or have scripts delivered.
Yes. Compounded medicines are usually prescription-only, so they can't be advertised to the public. We market the pharmacy, its expertise and its services, and build prescriber relationships through education aimed at health professionals.
Yes. Catalogues, posts and ads are screened for Schedule 2 and Schedule 3 claims, testimonials and health outcome promises before they're released, so promotions stay within the code.
Stock levels and low-stock alerts, wholesaler and supplier orders matched to invoices, rostering and payroll across stores, online store and click-and-collect sync, and phone and chat enquiries. Dispensing systems and patient records stay out of scope.
No. It handles opening hours, stock questions and service booking requests, then hands anything about medicines straight to a pharmacist. It never makes therapeutic claims.
Yes. For groups we keep the brand consistent across every store, connect rostering, payroll and reporting across locations, and run local search for each store so every pharmacy shows up in its own suburb.
With a free 30-minute strategy call. From there we audit your marketing, workflows and SOPs, agree the numbers we want to move, and rank the work by return so the biggest wins come first. Pricing depends on scope and channels, and we work on a retainer tailored to your stage of growth.